How to get started
What steps do I need to take to start using the NBCgate system in my business?
The first step is to register on our platform.
You can do this in two ways:
On our website → nbcgate.com
By downloading the NBCgate Business mobile app:
Download from the App Store
Download from Google Play
After registering:
Complete the KYB (Know Your Business) procedure to confirm your company or sole trader details;
Set upSome readersHow can I configure the options and settings in the NBCgate system according to my business needs?
Each payment product in the NBCgate system can be customised individually, depending on the goals and type of your business.
You can manage the settings directly from your business account:
Go to Settings → Products.
Select the desired product (e.g., card payments, crypto payments, transfers, or invoices).
Configure settings such as: transaction limits; acceptance and conversion currencies; displayed details and payment descriptions; automatic notifications about receipts and statuses; iFew readersWhat documents and information will I need to provide during registration?
No documents need to be uploaded to register on the NBCgate platform. The process is as simple as possible and takes only a few minutes.
What you will need to register
A valid email address — a confirmation code will be sent to it.
Password — create a strong password that meets security requirements (minimum 8 characters, upper and lower case letters, numbers, special characters).
Select your country and legal form (sole trader or legal entity).
After confirming your email, you willFew readersHow long does it usually take to set up and start using payment solutions in my business?
It all depends on the type of connection you choose:
If you use ready-made products without integration, you can start accepting payments on the same day after registration and successful completion of KYC/KYB verification.
If API integration is required, setup will take an average of 1 to 3 business days, depending on the complexity of the technical implementation.
What affects the connection time
Passing KYC/KYB verification — usually takes 1–3 business days.
Preparation of companyFew readersCan I test your system or products before starting to use them fully?
Yes, of course!
You can register with the NBCgate system and test all the main features in demo mode before moving on to full use.
What is available before passing KYC/KYB
After registering, you will be able to:
view the interface and structure of your personal account;
explore the product control panel;
test the creation of invoices and payment links;
familiarise yourself with the API and documentation (integration.nbcgate.com/en);
calculateFew readersHow can I select the right products from your system for my business?
The choice of payment solutions depends on the type of your business, monetisation model, and the ways your customers pay for services. The NBCgate platform offers more than 10 solutions for businesses, each of which is suitable for different scenarios — from online shops to SaaS, platforms, and POS terminals.
See the full list of products
On the products page, you will find detailed descriptions, use cases, and pricing:
nbcgate.com/business
Each product iFew readersAre there any requirements or technical aspects that I should consider before starting to use the system?
Yes, before you start working with NBCgate payment solutions, it is important to consider several key aspects, both legal and technical.
Legal requirements
The NBCgate platform is designed for companies and entrepreneurs conducting official activities.
To register and use the system, you must be:
A sole trader (Sole Proprietor), or
A legal entity (company).
To pass verification (KYC/KYB), you will need:
Registration documents for the company or entrepreneur;
information about benFew readers
Registration and Authorization
How do I change the language during registration?
TWhen you go to the registration page, a list of available languages will be displayed in the upper right corner of the interface.
Select the language you are comfortable working with, such as English, Russian, Czech, or another.
After selecting the interface language, the entire registration process will be displayed in that language.
Additionally:
If you have already registered and want to change the language later:
Log in to your NBCgate business account.
Go to Settings → Profile →Some readersWhat is the process for registering and creating an account in the NBCgate system?
To use NBCgate services, you will need a business account.
It will store:
data for working with products and services,
transaction statistics,
reports and transaction history.
You can register:
on the website: nbcgate.com
or via the mobile app:
App Store
Google Play
Registration steps
Enter the email address that will be used as ySome readersHow do I change/recover my password?
If you want to change your password:
Log in to your NBCgate business account.
Go to "Profile Settings" → "Change Password".
Enter your old password, then your new one, and confirm the changes.
Click "Save" to update your details.
If you have forgotten your password:
On the login page, click "Forgot your password?".
Enter the email address your account is registered to.
Check your email — a recovery link will be sent to your address.
Follow the link and set a new password.Some readersI cannot log in
If you are having difficulty logging in, please follow these steps:
Check your internet connection
Ensure that you have a stable connection to the network. Try opening any other page in your browser.
Verify that your details are correct
Check that you have entered your email address and password correctly.
Ensure that your keyboard layout is set correctly and that Caps Lock is not enabled.
Restart your device.
Sometimes simply restarting your computer or smartphone can help.Few readersWhat password should I create when registering?
Minimum requirements:
Passwords must contain at least 8 characters.
Recommended settings for reliable protection:
To maximise the protection of your account, we recommend creating a complex and unique password that includes:
Upper and lower case letters
Numbers
Special characters (e.g. !, @, , $, %)
Additional protection:
After registering, enable two-factor authentication (2FA) in the portal settings.
This creates an additional level of security — even if someone finds out yourFew readersWhy specify the country?
Specifying your country during registration is an important step that helps the NBCgate system automatically configure your business account settings.
What this gives you:
Automatic currency selection.
The system will select the currencies you can work with by default — both for receiving and withdrawing funds.
Compliance with local requirements.
NBCgate takes into account the specifics of legislation and banking regulations in different countries so that your account complies with thFew readersWhat should I do if I forget my password?
If you cannot log in to your NBCgate business account, follow these steps:
Use the password recovery feature
On the login page, click "Forgot your password?"
Enter the email address you used when you registered.
Check your inbox — you will receive an email with a recovery link.
Follow the link and create a new password.
Didn't receive the email?
Check your spam or promotions folder — the email may have been delivered there.
Make sure you entered the correct email address.Few readersWhat should I do if I haven't received the confirmation code email?
If you have not received the confirmation code email, please follow these steps:
Check that you have entered your email address correctly
Make sure that you entered your address correctly when registering.
If you made a mistake, go back to the registration form and correct your email address.
Check your spam or promotions folder.
Sometimes the email may end up there.
Also check the filters or rules in your email client — the email may have been moved automatically.
Wait 5–10 minutFew readers
KYB
How long does it take to verify documents in the second stage of the KYB procedure?
Document verification is an important stage of the KYB (Know Your Business) procedure, which is carried out to confirm the legal status of your company and verify the information provided.
Average verification time
In most cases, document verification takes 1 to 3 business days.
However, if there are a large number of applications or the information needs to be clarified, the time may be extended to 5 working days.
How to speed up the process
To ensure that the procedure is completed as quiPopularHow will I know that I have successfully completed the KYB procedure?
Once the verification process is complete, you will receive notification of your KYB (Know Your Business) status in two ways:
In your NBCgate personal account — a verification completion mark will appear in the "Profile and Documents" section.
To the email address you provided during registration — you will receive an official letter confirming successful completion of KYB.
What happens after confirmation?
After successfully completing KYB, your account will be activated and you will hSome readersWhat documents does a sole trader need to pass KYB?
To complete the KYB (Know Your Business) procedure, self-employed individuals (sole traders, freelancers, OSVČ, and similar forms) must provide a basic set of documents confirming their identity, business registration, and source of funds.
Main documents
Completed and signed KYB (Know Your Business) questionnaire;
Certificate of incorporation/business licence/trade certificate;
Business ID/VAT/tax ID/EIN and similar identifiers;
Passport or identity card of the business owner;
TaxSome readersWhy do you need to upload scans of documents?
Uploading copies of corporate documents is the second stage of the KYB (Know Your Business) procedure, which is necessary to confirm the authenticity of your company's data and its legal activities.
Why is this necessary?
To confirm the legal registration of the company and its management structure;
To pass the NBCgate compliance department check (in accordance with international AML/KYC standards);
To gain access to advanced platform features, including: withdrawing funds to a bank accoSome readersWhat documents does a legal entity need to pass KYB? What scanned documents need to be uploaded to the system?
To successfully complete the KYB procedure, legal entities (regardless of jurisdiction — EU, UK, UAE, etc.) must provide a standard set of corporate documents confirming the company's structure, the powers of its managers, and the origin of its funds.
Key corporate documents
Completed and signed KYB questionnaire;
Passport(s) of the company's executive (CEO/director/managing partner);
Passports of founders and shareholders;
Company charter/Articles of Association;
Memorandum of assFew readersWhat should you do if you receive a rejection under the KYB procedure?
If you have received a notification that you have failed the KYB (Know Your Business) procedure, don't worry — this is a standard part of the verification process, and in most cases the issue can be quickly resolved.
Find out the reasons for the rejection
The letter or notification in your personal account will indicate the reason for the rejection.
The most common reasons are:
the documents were not uploaded in full or the image quality was poor;
the information in the questionnaire doFew readersHow can I upload documents to the system?
To upload copies of your founding and supporting documents for KYB (Know Your Business) verification, follow these steps:
Step-by-step instructions:
Log in to your NBCgate business account.
Go to Settings → Documents.
Click the "Upload File" button and select the desired document from your device.
Make sure that the file is in one of the supported formats: PDF, JPG, PNG; no larger than 10 MB; clearly legible (all signatures, stamps and data must be clearly visible).
After uploading,Few readersWhat is the KYB procedure?
KYB (Know Your Business) is a company verification procedure aimed at confirming its legal status, reputation and transparency of operations.
It is part of international compliance standards and helps to reduce risks when conducting financial transactions.
Why is KYB conducted?
KYB helps to:
ensure that your business is registered and operating legally;
assess the structure of owners and managers;
confirm the origin of funds and the scope of the company's activities;
prevent fraud anFew readersWhat are the timeframes and process for verifying and approving my account for using NBCgate payment solutions?
To start working with NBCgate payment solutions, you need to complete a simple registration and verification procedure.
Registration
You can register on the platform as:
an individual entrepreneur, or
a legal entity (company).
After registration, you will need to fill out a short questionnaire with basic information about your business, contact details, and expected sources of payments.
Questionnaire verification (KYC/KYB)
After submitting the questionnaire, it will be reviewedFew readersWhat are the stages of the KYB procedure?
The KYB procedure consists of two main stages:
Questionnaire
At this stage, you fill out a questionnaire to establish a business relationship. It contains information about your company, legal address, ownership structure, and nature of business.
The average time for questionnaire verification is 1–3 business days.
Uploading of founding documents
After successful questionnaire completion, you can proceed to the second stage — uploading scans of founding documents (registration certificaFew readersWhat can I start doing after my application has been reviewed?
Once your KYB (Know Your Business) form has been successfully verified and approved by the NBCgate compliance department, you will receive full access to the business account features.
Features available after approval:
Accepting payments
— connecting crypto payments, cards, and other payment methods;
— generating invoices, links, and QR codes for your customers.
Withdrawing funds
— to the company's bank account in any country that supports international transfers;
— in local or internaFew readersWhat should you do if your application has been rejected?
Don't worry — this is a standard situation and can be quickly resolved.
How to find out the reason for rejection
Log in to your NBCgate personal account.
Go to the "KYB / Company Verification" section.
In the application status section, you will see a comment from the compliance manager indicating the reason for rejection (e.g., illegible document, incomplete data, missing signature, etc.).
How to correct and resubmit the application
Make all the necessary corrections: replace or upFew readersWhat is a questionnaire for establishing business relations?
The business relationship questionnaire is the first step in the Know Your Business (KYB) procedure, which aims to verify your company and confirm its legal status.
Why do we need a questionnaire?
The questionnaire helps our compliance team ensure that your business:
is registered in accordance with the laws of your country;
has a transparent ownership and management structure;
is not involved in activities that violate AML (anti-money laundering) and CFT (counter-terrorist financing)Few readersHow long does it take to review an application?
KYB (Know Your Business) questionnaire verification usually takes 1 to 3 business days.
In some cases, the process may take longer, for example, if additional document verification or data clarification is required.
Verification stages:
Initial questionnaire verification — the compliance manager checks the accuracy of the data entered and its compliance with the requirements.
Document verification — verification of registration data, founders and company structure.
Status confirmation —Few readers
Integration
What data and information do I need to provide for integration?
To start working with the NBCgate payment system, you need to complete a simple registration and standard KYB (Know Your Business) procedure.
Steps and required information:
Account registration:
Provide the company name, legal address and contact details;
Confirm your email and phone number.
KYB (business identification) procedure:
Company incorporation documents;
Passport or ID of the owner/director;
Proof of address (utility bill or similar document);
Details of the bankSome readersHow does the process of integrating my business with NBCgate payment solutions work?
The integration process with NBCgate is as simple and flexible as possible — it is suitable for companies with their own IT team as well as those who prefer ready-made solutions.
Registration and account activation
Register in the NBCgate system and complete the KYB (Know Your Business) procedure. After your account is confirmed, you will get access to your personal account and the developer's API panel.
Connect payment instruments
Choose the right solutions — PayForm, PayLink, Crypto ASome readersCan your system be integrated into mobile applications?
Yes, of course! NBCgate payment products can be easily integrated into any mobile application — from eCommerce and FinTech to SaaS and educational platforms.
Available integration options:
API integration — connect payment instruments directly via NBCgate API.
You will be able to accept card and cryptocurrency payments within your application.
WebView / SDK — use ready-made modules to embed payment forms (PayForm, PayLink) without having to developFew readersHow soon can I start accepting cryptocurrency payments after connecting?
You can start accepting crypto payments via NBCgate within 24 hours of registering and completing the KYB (Know Your Business) procedure.
After verifying your details, our manager will activate your account, and you will have access to all payment products.
Ready-made solutions without integration
If you want to start accepting payments as quickly as possible, use products that do not require technical configuration:
PayForm — a ready-made form for payment on a website or landing page;Few readersWhat is the timeframe for integrating and configuring the system in my business?
Integration with the NBCgate payment system is quick and easy, regardless of the size of your business and the connection method you choose.
Average integration times:
When connecting via API — 1 to 2 business days, if a technical specialist is available.
When using ready-made solutions (PayForm, PayLink, Invoicing) — less than 1 hour.
After completing the mandatory KYB (Know Your Business) procedure, you can start accepting payments immediately.
All NBCgate products come with detailFew readersWhat integration methods are available?
The NBCgate service offers several integration options so that you can choose the solution that best suits your capabilities and technical resources.
Integration via API
Use NBCgate's powerful RESTful API to connect payment forms to your website or mobile application.
The API allows you to:
create and track payments in real time,
generate invoices and payment links,
receive webhook notifications about transaction status,
manage balances and multi-currency wallets.
Full API documFew readersHow difficult is it to integrate your payment solutions with my website/application?
Integrating NBCgate payment solutions is extremely simple and does not require in-depth technical knowledge.
We have developed an intuitive architecture so that you can start accepting payments in a matter of hours.
Integration options:
API integration — a flexible connection method suitable for any type of website or application.
Detailed documentation is available at: https://integration.nbcgate.com/en
Ready-made forms and links (PayForm, PayLinkFew readersWhat APIs and SDKs are available for integration with my applications or systems?
Yes, the NBCgate system provides full access to the RESTful API for integration with your websites, CRM, ERP, or mobile applications.
API capabilities:
Creation and processing of payment requests;
Generation of unique links and payment forms (PayForm, PayLink);
Receiving real-time transaction status;
Setting up webhooks for automatic data updates;
Managing balances and wallets;
Support for multi-currency and cryptocurrency transactions.
All API calls use JSON format and are protecFew readersWhich programming languages are supported for integration with your system?
The NBCgate platform is designed with a universal API architecture, so you can integrate our solutions in any popular programming language.
All modern languages are supported, including:
JavaScript / TypeScript — for web integrations and SPA applications;
Python — for server solutions and payment notification processing (webhook);
PHP / Laravel — for websites, CMS and eCommerce platforms;
Java / Kotlin — for Android and enterprise systems;
Swift / Objective-C — for iOS integrations;Few readersWhat is the payment processing procedure, and how can I receive notifications regarding the transaction status?
The NBCgate system processes payments in real time and automatically notifies you of every change in transaction status.
How the processing works:
The customer makes a payment (by card or cryptocurrency) via the PayForm form, PayLink link or API integration.
The system verifies the payment details, amount, and network validity.
The transaction is sent to the blockchain and undergoes confirmation (usually 10–30 seconds).
After successful verification, the status is updated to "Paid"Few readersHow long does it take to connect to your system?
Connecting to NBCgate is a simple and transparent process that allows your business to start accepting crypto and fiat payments in no time.
Step 1. Registration and KYB verification
After registering with NBCgate, you will need to fill out a Know Your Business (KYB) questionnaire to establish a business relationship.
Immediately after successful verification, your account will be activated and you will have access to payment instruments.
*The average account activation time is 1 to 2 businessFew readersWhat technical requirements are necessary to use NBCgate payment solutions?
The NBCgate payment system is designed to work on any device and in any conditions — you don't need any special equipment.
Supported devices:
Computer or laptop — to access the web portal and manage your business account;
Smartphone or tablet — for working via the mobile app (iOS/Android);
POS terminals and cash registers — for accepting payments at offline points.
Compatibility:
All modern browsers are supported: Chrome, Safari, Firefox, Edge;
Available on all operating systems (WFew readersWhat blockchain is your platform built on?
The NBCgate platform is built on the modern and reliable Avalanche (AVAX) blockchain — one of the fastest and most energy-efficient solutions on the Web3 market.
Why Avalanche:
High transaction speed — transactions are processed in just 10–30 seconds;
Reliable security — Avalanche uses the Snowman consensus mechanism, which provides resistance to attacks and double spending;
EVM compatibility — allows you to integrate smart contracts and interact with other ecosystems (Ethereum, Polygon,Few readers
Settings
Main screen
The main screen is the primary workspace for your NBCgate business account, where all key information about payments, products, and company activity is collected.
What you see on the main screen:
a list of your favourite products that you use most often (PayForm, PayLink, Wallet, etc.);
Quick Operations block — for instant transfers, accepting payments, exchanging or purchasing cryptocurrency;
Total account balance broken down by currency (fiat and crypto);
Statistics on transactions aSome readersPreferred product settings
For your convenience, you can pin up to 4 of your most frequently used products to the main screen in NBCgate Business Wallet.
This allows you to quickly access them without having to navigate to sections or menus.
How to add products to your favourites:
Open your NBCgate personal account.
Go to the "Products" section.
Tick the solutions you use most often (e.g. PayForm, PayLink, Invoicing, Wallet).
Click "Save" — the selected products will appear on the portal's home page.
You can cSome readersHow do I delete a contact?
You can easily delete a contact from your NBCgate Business Wallet account.
Step-by-step instructions:
Log in to your NBCgate personal account.
Go to the "Contacts" section.
Find the desired contact in the list.
Click the "Edit" button next to it.
In the window that opens, select the "Delete contact" option and confirm the action.
The contact will be deleted from your list, and the history of transactions with them will be saved for accounting and analytics.
If you accidentallSome readersAssets/Frequently used assets
The Assets section of your NBCgate Business Wallet business account displays all the currencies and cryptocurrencies you work with.
This helps you quickly track balances, manage funds, and conduct transactions in one click.
Key features of this section:
View all assets (fiat and cryptocurrencies);
Quick access to frequently used currencies directly on the portal's home page or in the mobile app;
Display of the current exchange rate and movement history for each asset;
Transfer, exchangFew readersHow do I download the full report?
You can easily download a full report on your business's transactions, balances, and operations in just a few clicks.
Step-by-step instructions:
Log in to your NBCgate business account.
Go to the "Reports" section in your account settings.
Select the desired period — day, month or custom date range.
Specify the export format (CSV, XLSX or PDF).
Click "Export" — the report will be generated and available for download.
The report includes:
data on all transactions (date, currFew readersPersonal Profile Settings Options
Your NBCgate personal profile allows you to flexibly manage your account settings and security.
You can:
Set your username, profile photo (avatar) and job title;
Change your email address and password for logging in;
Enable two-factor authentication (2FA) for additional protection;
Link bank cards for payments and top-ups;
Configure notifications — enable or disable alerts for transactions, logins, and account changes;
Change the interface language (Russian, English, Czech);
MaFew readersPortal menu (business account)
The main menu of the NBCgate Business portal is designed to allow you to quickly manage your account, finances, and company settings.
Through the portal menu, you can:
Go to your profile settings — change your name, password, interface language, and notifications;
Configure your business account settings — display currency, bank details, logo, and employee access;
Export reports in convenient formats (CSV, XLSX, PDF) for accounting and analytics;
Go to the FAQ and help system to findFew readersWhat is a contact book for?
The contact book in NBCgate Business Wallet is designed for convenient and fast transactions with your partners, customers, and employees.
Key features of the contact book:
storage of partner, employee, and customer data (name, email, wallet, details);
instant transfers and bulk payments without re-entering data;
automatic filling in of details when creating an invoice, transfer or salary payment;
ability to filter and group contacts by type (partner, customer, employee, etc.).
ThisFew readersBusiness Account Settings Options
The NBCgate business account provides complete control over company management, payments, and employee access.
In the business account settings, you can:
select the display currency and cryptocurrency in which payments will be accepted;
add or change bank details for withdrawals;
go to the "Profile" and "Documents" sections to upload and update corporate information;
manage users and access levels in the "Users and Rights" section;
change the company name, logo, and description disFew readersWhere can I see incoming funds and recent transactions?
All data on receipts and recent transactions is available in your NBCgate business account — both in the web version and in mobile applications.
You can view the data in two formats:
General statistics
Go to the Dashboard section, which displays:
all receipts and withdrawals for the selected period;
the number of transactions and the total amount;
distribution by currency and source (cards, crypto, QR, etc.).
Details for each product
In the PayForm, PayLink, Invoicing or BusinesFew readersBalance sheet information
Your current NBCgate business account balance is displayed on the main screen — both in the web version of the portal and in mobile applications.
What does the total balance include:
all deposits and withdrawals for your products (PayForm, PayLink, Invoicing, Wallet, etc.);
data on fiat and cryptocurrency transactions;
commissions and internal transfers between accounts;
total equivalent in the selected display currency (USD, EUR, USDT, etc.).
How to view balance details:
Go to thFew readersQuick operations on the main screen
On the main screen of the NBCgate portal, you can perform the most popular financial actions with just one click.
This helps you save time and manage your funds without having to go to separate sections.
Available quick operations:
Make a transfer — instantly send funds to partners, customers or employees;
Accept payment — create a form or link to receive payment;
Exchange cryptocurrency — quickly convert assets between networks (e.g., USDT TRC20 → USDC ERC20);
Buy cryptocurrency — toFew readersHow do I add a new contact?
You can add a new contact to NBCgate Business Wallet in just a couple of clicks.
Step-by-step instructions:
Log in to your NBCgate personal account.
Go to the "Contacts" section.
Click the "Add Contact" button.
Enter the new contact's details — name, email, crypto wallet or payment details.
Click "Save".
The contact will appear in your list, and you can use it for instant transfers, bulk payments, or invoicing.
Tip: you can add multiple contacts at once by importing them froFew readers
