Description

• What cryptocurrencies are supported through payment links?

  The customer will be able to pay with any popular cryptocurrency. For example, Bitcoin, Ethereum, Litecoin, Tezos, Polkadot, USDT, USDC, BNB and others.Few readers

• What fees may be associated with using payment links?

  Using the product is free of charge. Commissions are charged only in case of successful transactions, when the client has paid for your goods or services using NBCgate Paylink. Commissions are discussed individually with each partner and depend on the expected transaction volume and company turnover.Few readers

• What is the process for a customer to pay through a payment link?

  The customer follows the payment link he received from the merchant. Then, he will see the company in favor of which he will pay and the amount of money. After that, he will have to choose the wallet from which he wants to pay and the cryptocurrency he will pay with. In the preview window, he will see the current cryptocurrency rate and will be able to pay for the selected product or service.Few readers

• What payment details will be visible to the customer when using a payment link?

  The client will see the name of the company in favor of which the payment will be made and the amount charged.Few readers

• What is a disposable link?

  One-time Paylink is a link through which it is possible to make a cryptopayment once.Few readers

• What cryptowallets can pay by clicking on a payment link?

  By clicking on the payment link, the customer can pay with most popular cryptowallets including Metamask, Trust Wallet, Phantom, Exodus and others.Few readers

• How do payment links function?

  After creating a payment link in the Paylink product, the merchant needs to send the link in any convenient way to the client. By clicking on the link, the customer will be taken to a form where he can make a cryptopayment.Few readers

• What kind of business will be suitable for Paylink?

  Paylink is suitable for a wide range of businesses that involve accepting cryptopayments from customers online. Online stores, marketplaces, charities, service providers, ticketing services, food delivery and other business segments are already successfully using NBCgate's Paylink to accept cryptocurrency payments.Some readers

• What is NBCgate Paylink?

  NBCgate Paylink is a tool designed to simplify the cryptopayment acceptance process.Few readers

Setup and activation

• Can I disable or delete a payment link after it has been created?

  You can disable a payment link once it is created, but you cannot delete it. To deactivate, go to the payment link settings and switch the link status to "Inactive" in the "Basic" tab. You can reactivate the link at any time.Some readers

• Can I customize payment links for recurring payments, such as monthly subscriptions?

  Yes, you can create a reusable link with unlimited number on accepting cryptocurrency payments, but the payer will need to manually make a monthly payment on this link.Some readers

• What information do I need to provide to create a payment link?

  To create a payment link, it is enough to specify the link name, validity period, currency of acceptance and amount. Take into account that clients can make a payment in any cryptocurrency, and you will receive the full amount in the currency you specified when creating it.Few readers

• Can I create multiple payment links for different products or services?

  Yes, you can create an unlimited number of links for different products and services.Few readers

• Can I customize additional parameters or conditions for payment links?

  Yes, in the payment link settings you can find the following parameters: payment link name, currency, payment amount settings, commission settings and notification settings.Few readers

• Can I customize the expiration date of a payment link?

  Yes, you can set the expiration date of a payment link when you create it.Few readers

• How do I select the currency for a payment link?

  You can choose the currency for a payment link when creating a payment link. You can also select it after the link is created, but before the first payment is accepted on the link.Few readers

• Can I add additional product or service details to a payment link?

  No, by clicking on the payment link, the customer will only see information about the merchant, the payment amount and the expiration date of the link if it has been pledged by the merchant.Few readers

• How can I create a payment link?

  To create a payment link, in the PayLink product, click on the "Add Link" button and following the instructions, complete the payment link creation process.Few readers

• How do I activate a payment link?

  After disabling a payment link, to reactivate it, go to the link settings and in the "Main" tab switch the link status to "Active".Few readers

• Can a payment link be used multiple times? Can I customize a limit on the number of times a payment link can be used?

  Yes, you can create both a reusable payment link, which has an unlimited number of uses, and a one-time link.Few readers

• How long will a payment link be active after it is created?

  A NBCgate Paylink payment link can have either an unlimited validity period or a period set by the merchant when it was created.Few readers

• Which cryptocurrencies are supported for payments via NBCgate Paylink?

  It is possible to make a payment with most popular cryptocurrencies, including Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Solana (Sol), Tezos and others.Some readers

Reports and notifications

• Can I set up alerts for payments made through payment links?

  You can set up notifications and receive emails about successful transactions to Email or Push notifications.Few readers

• What information will be available to me in reports for payments made through payment links?

  In the "Statistics" section you can see all transactions made with Paylinks, as well as detailed information about each of them, including: Transaction ID, time and date of the transaction, commission, amount charged, client's wallet address and more.Few readers

• How will I be notified when a payment has been successfully made?

  You will see the transaction in the payment history, the money will be credited to your account.Few readers

• Can I track the status of payments made through NBCgate Paylink?

  Yes, you can see all information about payments in the "Statistics" section of the Paylink product.Some readers

Usage

• Can I set up a discount or promo code through payment links?

  No, this functionality is not currently available. In Paylink you can set a fixed amount or dynamic (the client himself enters the amount he wants to pay)Some readers

• What happens if a customer tries to pay through an invalid or expired payment link?

  If the link is invalid or expired, the customer will see a notification window and will not be able to make payment.Few readers

• What happens if a customer doesn't complete the payment after clicking a payment link?

  The payment will be considered incomplete. You will need to click the payment link again to complete the payment.Few readers

• How can I submit a payment link?

  You can send the generated payment link in any convenient way: via messengers, email, even SMS.Few readers

• Can I integrate payment links into my website?

  Yes, you can use the payment link on your website or Landing Page. For example, make the link click after clicking on a button. If you own a full-fledged online store, we recommend looking at NBCgate's Payform product.Few readers

• What happens if a customer deposits the wrong amount through a payment link?

  If the customer deposits the wrong amount through the payment link, the money will be credited to your account. You can refund the difference using NBCgate Business Wallet's "Transfers" functionality.Few readers

• What if I have problems creating or using payment links?

  If you have problems creating or using payment links, please contact support in any way you can.Few readers

• What if a customer accidentally closes the payment link window?

  If the client accidentally closed the window at the time of payment, he can go to the payment link again and continue payment.Few readers

• Can I integrate payment links into my emails or messengers?

  Yes, you can send payment links to customers via email or messengers.Few readers

• Can I post payment links on social networks? Can I integrate payment links into social media to sell products?

  Yes, Paylink product is great for selling goods or services on social networks. First, you need to create a payment link on the NBCgate portal, then post it on a suitable social network or send it to your customer in messenger. Your customers will be able to click on this link and make payment for goods or services with any cryptocurrency.Few readers

• How secure is it to use NBCgate Paylink for business?

  NBCgate Paylink ensures the security of crypto payments using modern encryption methods and compliance with data security standards.Few readers

Other

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