Reports and notifications
How can I view my transaction history on my NBCgate Business Wallet?
You can view the history of all your transactions in the "Balance Information" section on the main screen of NBCgate Business Wallet.
In this section, you will find:
a detailed history of all incoming and outgoing transactions;
the date, time, currency, and status of each transaction;
commission and identifier (TXID) for tracking the transfer in the blockchain;
filters by transaction type (payment, exchange, withdrawal, internal transfer, etc.);
the ability to export a report for accFew readersHow can I view and download reports on wallet transactions?
You can view and download reports on all transactions in your Business Wallet by going to the "Reports" section in the main menu.
Available functions:
Select the wallet you are interested in (if you have several).
Specify the period — day, week, month or any range.
The system will automatically generate a summary report for all transactions: deposits, transfers, withdrawals, and receipts from customers.
Click the "Download" button to download the report in CSV, XLSX, or PDF format.Few readers
Usage
What distinguishes NBCgate Business Wallet from other multi-currency crypto wallets?
NBCgate Business Wallet is not just a crypto wallet.
It is designed specifically for business and integration with other NBCgate ecosystem products, providing capabilities that standard wallets do not have.
Key differences of NBCgate Business Wallet:
Integration with business payment infrastructure
NBCgate Business Wallet is connected to NBCgate payment products such as PayForm, PayLink, and Merchant API.
This allows you to accept cryptocurrency and fiat in a single interface, with automaticSome readersCan I use Business Wallet to pay for goods and services?
Yes, NBCgate Business Wallet can be used to pay for goods and services at merchants that accept cryptocurrency.
Available payment methods:
Payment to the merchant's crypto address via the "Transfer" function;
Payment via a QR code provided by the seller;
Payment via a payment link provided through the NBCgate system.
Tip:
Before paying, make sure that the sending network matches the recipient's network (e.g. TRC-20, ERC-20, etc.) to avoid losing funds.
More about using Business WallSome readersWhich wallets can I transfer money to, and in which currency?
You can accept payments and make transfers in cryptocurrency to any wallets that support popular networks.
Supported crypto networks:
Bitcoin (BTC)
Ethereum (ETH, ERC-20)
TRON (TRC-20)
BNB Smart Chain (BEP-20)
Solana (SOL)
Polygon (MATIC)
Litecoin (LTC)
and others.
Transaction types:
Accepting payments from customers via wallets and payment gateways;
Transfers between users within NBCgate Business Wallet (instant and commission-free);
Sending funds to external crypto waFew readersHow can I top up my Business Wallet?
You can top up your NBCgate Business Wallet in several ways:
Cryptocurrency transfer
— Transfer funds from any other wallet that supports popular networks (e.g. TRC-20, ERC-20, BSC, etc.).
— Funds are credited to your balance automatically after the transaction is confirmed on the network.
Bank transfer (fiat)
— You can top up your account in dollars, euros or other currencies via a corporate bank account after completing the KYB procedure.
Payments from customers
— Receive paymentFew readersCan I use Business Wallet for bulk payments and employee salaries?
Yes, NBCgate Business Wallet supports bulk payments — you can send cryptocurrency to multiple wallets at once with a single action.
Key features:
Paying employees and partners in cryptocurrency (USDT, BTC, ETH, etc.);
Bulk transfers to contractors or freelancers;
Automation of regular payments through API integration;
View and control all transactions in real time;
Set limits, distribution, and access rights for your team.
Good to know:
Mass payments are made instantly and with miFew readersCan I withdraw funds from my Business Wallet to my bank account?
Yes, you can withdraw funds from your NBCgate Business Wallet to a company or sole trader bank account.
To do this, you need to:
Complete the KYC/KYB procedure (company identification and verification);
Upload copies of the founding documents in the "Documents" section;
Wait for confirmation from the compliance manager;
Go to the "Withdraw funds" section and specify your bank account details;
Confirm the transaction using 2FA authentication (if enabled).
Please note:
WithdraFew readersWhat additional features does Business Wallet offer for businesses?
NBCgate Business Wallet is not just a wallet, but a full-fledged business platform for managing company finances.
It combines all your NBCgate payment solutions and helps you control cash flows, analytics and reporting in one place.
Key features:
Storage and management of funds received from customers when using other NBCgate products (mPOS, PayLink, PayForm, Donations, etc.);
Analytics and reporting on all transactions — in real time;
Creation of financial reports for accounting and parFew readersCan I integrate Business Wallet with other business systems?
Yes, NBCgate Business Wallet supports integration with your website, mobile application, or CRM system to automate payment acceptance and processing.
Integration capabilities:
Acceptance of crypto and fiat payments from a website, application, or store;
Automatic transaction recording and payment status notifications;
API for integration with CRM, ERP, accounting and other systems;
Support for webhooks for instant data exchange;
White Label option (for financial platforms).
DetailedFew readersHow to convert one currency into another?
You can exchange currencies within Business Wallet with minimal commission and at the current market rate.
To make a conversion:
Log in to your Business Wallet.
Go to the "Conversion" or "Exchange" section.
Select the currency you want to exchange and the currency you want to receive.
Specify the amount and confirm the transaction.
Important:
The conversion is performed instantly if both currencies are supported by the wallet.
You can exchange both cryptocurrency for cryptocurFew readers
Other
Can I use NBCgate Business Wallet outside my country?
Yes, NBCgate Business Wallet is available for use in most countries around the world.
You can manage your crypto assets, receive and send payments, and conduct exchange transactions regardless of your location.
How it works:
You can log in from anywhere in the world via the web version nbcgate.com or the mobile app.
All transactions go through NBCgate's secure infrastructure in compliance with international security standards (AML/KYC).
You can manage accounts andSome readersHow secure is the NBCgate Business Wallet?
NBCgate Business Wallet provides maximum security for your business using state-of-the-art data protection technologies.
Key security measures:
Data encryption: all transmitted and stored information is protected using 256-bit bank-grade SSL encryption.
Multi-level authorisation: account access is protected by two-factor authentication (2FA) via Google Authenticator.
Anti-fraud system: built-in monitoring mechanisms prevent suspicious transactions and unauthorised access.
SegregationSome readersHow long does it take to conduct a transaction between Business Wallet and other wallets?
Transaction processing time depends on the selected cryptocurrency, network, and current blockchain load.
Transactions within the NBCgate system (between Business Wallet users) are instantaneous and commission-free.
Transfers to external wallets (in other systems) take an average of 10 seconds to 5 minutes.
In rare cases (when the network is overloaded), a transaction may take up to 30 minutes to process — you can always track its status in the "Transaction History" section.
Tip:
To speeFew readersHow can I contact Business Wallet support if I encounter any issues?
If you encounter any difficulties using NBCgate Business Wallet, our support team is always ready to help.
You can choose the most convenient way to contact us:
Email: support@nbcgate.com
Online chat: available on the website nbcgate.com (in the lower right corner of the screen).
Feedback form: https://nbcgate.com/ru/feedback
We respond to all enquiries within 24 hours and help resolve any issues relatedFew readersAre there any fees for transactions made with Business Wallet?
The use of NBCgate Business Wallet and connected payment products is completely free of charge.
There are no fixed fees for registration, maintenance or storage of funds.
When is a commission charged?
A commission is charged only for successful transactions, such as:
accepting payments from customers;
internal transfers between accounts;
cryptocurrency exchange;
withdrawal of funds to an external wallet or bank account.
The commission amount depends on the selected product and transaSome readersCan I create multiple wallets in Business Wallet?
Within a single NBCgate Business Wallet account, a single corporate wallet is created, to which all available currencies — fiat and cryptocurrencies — are connected.
Creating multiple separate wallets within a single account is not required or provided for, as a single corporate wallet already supports working with all currencies simultaneously.
If you need to connect additional currencies, configure employee roles, or figure out how to use the wallet most effectively for your business, requFew readers
