Platform capabilities

• Who pays the transaction fee?

  The NBCgate commission can be flexibly configured depending on your business process. There are two options available: The commission is paid by the business (merchant). In this case, the commission is included in the cost of the goods or services, and the customer sees the total amount without additional fees. The commission is paid by the customer. You can pass the commission on to the buyer — it is automatically added at checkout and displayed in the PayForm, PayLink or Invoicing interfaSome readers

• What should you do if customers are unfamiliar with cryptocurrency but want to pay with it?

  Don't worry — even if your customers have never used cryptocurrency before, paying via NBCgate will be easy and convenient for them. Available options for customers: Payment by bank card (via PayForm) Customers can pay for their purchase with a regular Visa or MasterCard — NBCgate will automatically convert the amount into cryptocurrency and credit it to your account. They don't need to have a crypto wallet or understand blockchain. Payment via simple wallet connection If the customer aSome readers

• Can I use NBCgate even if I have no experience with cryptocurrencies?

  Yes, of course! NBCgate is designed to be easy to use, even if you have never worked with cryptocurrencies before. How it works: You can issue invoices, create payment links and accept payments just like with regular payment systems; Customers can pay for their purchases with a Visa or MasterCard bank card, and the system automatically converts the amount into cryptocurrency; All transactions are secure and transparent, and the platform's interface is as intuitive as possible, even for bSome readers

• Is the automatic creation and sending of bills or invoices supported through your system?

  Yes, NBCgate supports automatic creation and sending of bills, invoices, and payment links directly from your business account. System features: Manual or automatic invoice creation via API Generation of payment links for customers with customised amounts and currencies Configuration of templates for regular payments and recurring debits Automatic sending of notifications to customers about invoices and payment status Export invoices in PDF, CSV, XLSX formats. You can learn more aSome readers

• In which countries is the NBCgate service available?

  NBCgate (Not Boring Crypto Gate S.R.O.) is an international crypto company licensed and registered in the European Union. The licence allows NBCgate to provide services for accepting and processing crypto payments in all EU countries. The platform's geographical coverage: Czech Republic — head office and legal registration; All European Union countries (including Germany, France, Italy, Spain, etc.); United Kingdom — through a European licence in accordance with international standards;Some readers

• What types of payment solutions do you offer?

  The NBCgate platform includes more than 10 well-designed digital solutions for businesses of any size, from small start-ups to large international companies. NBCgate's main payment products: PayForm — a code-free online payment form. Allows you to accept card and cryptocurrency payments directly on your website or in your app. PayLink — payment links. Create and send customers personalised payment links via email, chat or social media. mPOS — a mobile solution for offline points of sale.Some readers

• Do you provide analytics and reporting on payments and transactions through your system?

  Yes, NBCgate provides comprehensive analytics and reporting on all transactions in your business account. Reports are updated in real time and are available immediately after a transaction is completed. Types of reports available to users: General report — displays all transactions from all connected NBCgate products (PayForm, mPOS, Wallet, etc.); Product reports — allow you to analyse data for each instrument separately; Reports by customers and currencies — show the distribution of paySome readers

• How long does it take to process payments through NBCgate?

  NBCgate ensures the fastest possible transaction processing, regardless of the payment method selected. Average transaction time: Card payments (Visa/MasterCard) — instant, confirmation takes 5–15 seconds. Cryptocurrency transactions — 10 to 30 seconds, depending on the network (Ethereum, BNB Smart Chain, Polygon, Tron, etc.). Withdrawals — depends on the transfer destination: to a crypto wallet — up to 1 hour; to a bank account — 1–3 business days. The confirmation time for crypto paFew readers

• Which cryptocurrencies are supported by your platform?

  The NBCgate platform supports all popular cryptocurrencies and stable tokens used in international payments. The list is regularly updated so that customers can use the most sought-after assets. The main supported cryptocurrencies are: Bitcoin (BTC) Ethereum (ETH) USDT (Tether) — TRC20, ERC20, BNB Smart Chain, Polygon, Avalanche networks USDC (USD Coin) — ERC20, BNB Smart Chain, Polygon networks BNB (Binance Coin) MATIC (Polygon) TRX (Tron) SOL (Solana) NBCgate also supportsFew readers

• Which companies can start using your payment solutions?

  NBCgate payment solutions are suitable for any company that accepts payment for goods or services, both online and offline. Our solutions are already used by: Online stores and marketplaces — accepting cards and cryptocurrencies in a single payment form (PayForm); Mobile applications and online services — payment integration via API and CMS plugins; Restaurants, cafes, and hotels — accepting payments on site via mPOS and QR codes; Freelancers and start-ups — instant transfers without bFew readers

• Where can I withdraw my accumulated funds?

  NBCgate offers several convenient withdrawal methods so that you can manage your income with maximum flexibility. To your company's bank account You can withdraw funds to a corporate bank account in any country that supports international transfers. Commission: 1.00% + 0–5 EUR Crediting time: 1–3 business days (depending on the recipient bank) To bank cards (Visa, MasterCard) NBCgate supports direct withdrawal of funds to cards of individuals and legal entities. This is especially cFew readers

• What currency can my customers use to make payments?

  Customers can pay for your goods and services in any popular currency, both cryptocurrency and fiat. The NBCgate platform automatically determines the customer's currency and network, making the payment process as simple and secure as possible. Supported cryptocurrencies: USDT (Tether) — TRC20, ERC20, Polygon, BNB Smart Chain; USDC (USD Coin) — ERC20, Polygon, BNB Smart Chain; BTC (Bitcoin) ETH (Ethereum) BNB (Binance Coin) MATIC (Polygon) TRX (Tron) and others Fiat currenciFew readers

• Are there any restrictions on the types of businesses that can use your services?

  NBCgate is suitable for most types of businesses that accept payments from customers, both online and offline. The platform is designed to meet the needs of companies in various industries, from online stores and marketplaces to IT services, SaaS, and offline retail. Who can use NBCgate: eCommerce, marketplaces, educational and IT projects; agencies and services with subscriptions or regular payments; businesses working with an international audience (accepting cards and cryptocurrenciesFew readers

• In what currency will I receive payments?

  The NBCgate platform offers several currency options that you can configure yourself in your personal account. Options for receiving funds: In fiat currency You can issue invoices and accept payments in your preferred currencies — USD, EUR, CZK, AED, and others. The customer will be able to pay for the purchase with any supported cryptocurrency, and the NBCgate system will automatically convert the payment into your chosen fiat currency. In cryptocurrency You can also receive payments dFew readers

• What are the advantages of the products offered compared to similar products?

  NBCgate offers more than 10 payment solutions designed specifically for businesses that want to accept card and cryptocurrency payments. The main advantage of the platform is its flexibility, transparency, and the ability to combine all payment acceptance channels in a single interface. Key advantages of NBCgate: Multi-channel capability. You can accept payments by card, cryptocurrency, and QR codes simultaneously — without third-party integrations. Ease of connection. All products can bFew readers

• How long does it take to withdraw funds?

  The withdrawal time depends on the selected method and currency type, but NBCgate strives to ensure the fastest and most reliable transactions possible. Average withdrawal time: To a bank account — 1 to 3 business days, depending on the regulations of the receiving bank. To a crypto wallet — within 1 hour after confirmation of the transaction in the blockchain. All withdrawal transactions can be tracked in real time in the "Finance → Transaction History" section of your NBCgate business aFew readers

• What is NBCgate and what services do you provide?

  NBCgate is a platform for modern payment solutions for businesses. We combine card, cryptocurrency and internal transfer acceptance in one system, helping companies accept payments worldwide — quickly, securely and without borders. What NBCgate offers: Acceptance of payments by Visa, MasterCard and UnionPay cards; Crypto payments in popular tokens (USDT, USDC, BTC, ETH, etc.); Payment forms and links (PayForm, PayLink) — online payment without a code; mPOS — QR code payment at offlineFew readers

• What features do you provide for managing transfers and transactions?

  The NBCgate platform is an ecosystem of more than 10 modern payment tools that help businesses accept and manage card and cryptocurrency payments. Key NBCgate features for your business: Accept Visa and MasterCard cards, as well as cryptocurrencies (USDT, USDC, BTC, ETH, etc.); Generating payment links (PayLink) and integrating payment acceptance forms (PayForm) without code; Issuing crypto invoices and automatic payment reconciliation (Invoicing); Accepting payments at offline points vFew readers

• Do you have products for integration with online shops or internet platforms?

  Yes, NBCgate provides ready-made solutions for integration with online stores, marketplaces, and mobile applications. PayForm is a payment form that can be embedded into a website without programming. It supports card and cryptocurrency payments and automatically converts currencies. More details: https://nbcgate.com/business/payform API Integration — for developers and companies that need flexibility and deep integration. Documentation is available heFew readers

• What functionality is available in products for accepting cryptocurrency?

  The NBCgate platform provides a complete set of tools for accepting, storing, and managing crypto payments — both for online businesses and offline points of sale. Main features: Accepting cryptocurrencies (USDT, USDC, BTC, ETH, etc.) via PayForm, QR, or direct links; Generation of payment links and crypto invoices for customers; Conversion of cryptocurrency into fiat (USD, EUR) or other digital assets; Withdrawal of funds to bank accounts and crypto wallets; Real-time reporting andFew readers

• How are refunds or transaction cancellations processed?

  NBCgate provides a simple and secure system for refunds and transaction cancellations, built into all payment products. How it works: Log in to your NBCgate personal account. Go to the "Transactions" or "Payment History" section. Find the desired transaction by date and amount. Click "Cancel" or "Refund" — the system will automatically process the request. Refunds are made in the same way that the payment was made: for bank cards — the refund is credited back to the customer's origiFew readers

• Which wallets can customers use to pay for my goods/services?

  NBCgate supports payments from most popular crypto wallets and payment platforms so that your customers can make purchases as conveniently and securely as possible. Supported wallets and services: MetaMask Trust Wallet Rabby Wallet Coinbase Wallet Binance Pay Phantom (Solana) Exodus WalletConnect — connects over 100 compatible wallets (including OKX, Bitget, Safe, Ledger, and others). NBCgate also supports payments from Visa and MasterCard bank cards through the PayForm producFew readers

• How are exchange rates calculated?

  Currency rates on the NBCgate platform are based on quotes from the world's largest crypto exchanges and are updated in real time. This allows your customers to see the exact cost of a product or service before the transaction is made. How it works: NBCgate aggregates data from several liquid sources — Binance, Coinbase, Kraken, and Bitfinex; The weighted average rate is automatically applied at the time of payment, eliminating sharp price fluctuations; Conversion is performed with miniFew readers

• What opportunities are there for expanding cooperation with you?

  NBCgate offers various formats for partnership and cooperation — from the use of payment solutions to software interaction via API. Here are the main areas of cooperation: Integration of NBCgate products Even if you have no experience with cryptocurrencies, you can easily connect the platform and start accepting payments. Use PayForm, PayLink or Invoicing to issue invoicFew readers

• What are the advantages of using cryptocurrency in my business?

  Using cryptocurrency through the NBCgate platform opens up new opportunities and competitive advantages for businesses. Key advantages: Lower fees — up to 0% for crypto payments and no intermediaries; Instant transfers — transactions take 10–30 seconds, regardless of the customer's country; Global accessibility — you can accept payments from customers around the world, without restrictions from banking systems; Increased security — all transactions are protected by blockchain technologFew readers

• What are the costs associated with using your platform?

  Using the NBCgate platform is completely free — you only pay a commission for successful transactions. There are no hidden fees, subscription fees or mandatory deposits. Current commissions: Card payments (low-risk business) — 2.00% + 0.25 USD Card payments (high-risk business) — 7.00% + 1.50 USD Cryptocurrency payments (USDT, USDC, BTC, ETH) — 0.00% Withdrawals: to a bank account — 1.00% + 0–5 EUR to a crypto wallet — 0.50% (minimum 2.5 USDT/USDC) All fees are automatically displFew readers

• How do I start using NBCgate for my business?

  Getting started with NBCgate is easy and takes just a few minutes. Step-by-step instructions: Registration. Go to https://nbcgate.com and create a business account by providing basic information about your company. You can also register via the NBCgate mobile app (available for iOS and Android). Company verification (KYB — Know Your Business). After registration, you must complete the company data verification process. This is a standard procedure that ensures traFew readers

• What payment methods are supported in your products?

  NBCgate supports a wide range of payment methods, from traditional bank cards to modern cryptocurrency solutions. This allows your customers to choose a convenient payment method and your business to accept payments from all over the world. Main payment methods: Bank cards: Visa, MasterCard, UnionPay, as well as regional payment systems; Cryptocurrencies: USDT, USDC, BTC, ETH, BNB, MATIC, TRX and other popular tokens; PayForm — a universal form for accepting cards and cryptocurrencies onFew readers

• Can you transfer the amount I specified?

  Yes, most NBCgate products support both fixed payment amounts and dynamic amounts that the customer can change before paying. How it works: In PayForm, you can set a fixed invoice amount or allow the customer to change it themselves (for example, when paying for a shopping cart or donations). In PayLink and Invoicing, you can specify the amount manually when creating a link or issuing an invoice; For regular transfers and payments (Payroll and Mass Payouts), the amount is set automaticalFew readers

• What languages does your system support?

  The NBCgate platform is designed for the international market and supports multiple languages so that users from different countries can comfortably work with the system. The following interface languages are currently available: Russian — the main language for the CIS and Eastern European countries; English — the international language for all users; Czech — for customers and partners in Central European countries. New languages are planned to be added in the near future: Spanish —Few readers

• Which business segments are most suitable for using NBCgate?

  The NBCgate platform is versatile and suitable for any business that accepts payments, whether online or offline. Thanks to its flexible tools and support for cryptocurrencies, NBCgate is used by companies from a wide range of industries. Here are some examples of segments where NBCgate is particularly effective: Online stores and eCommerce — accepting payments for goods with worldwide delivery; Marketplaces and service platforms — secure payments between sellers and customers; FreelanceFew readers

Show more articles

Security

• What is the process for ensuring security when transferring data between my business and your system?

  Data security is one of NBCgate's key priorities. We use a range of modern technologies to protect information at every stage of its transfer and storage. How we ensure security: All data is transmitted via secure channels using SSL/TLS 1.3 protocols. Information is encrypted using AES-256, which prevents unauthorised access. Access to systems and APIs is protected by multi-factor authentication; All operations are logged and automatically monitored for suspicious activity; Data isFew readers

• What is the policy for data recovery and actions in the event of failures or cyber attacks?

  The security and safety of customer data is NBCgate's top priority. We use a multi-level data protection and backup system to ensure stable platform operation even in the event of force majeure. How it works: All transactions on the Blockchain network are irreversible and protected by cryptographic mechanisms. User data and reports are stored in encrypted form on secure servers in Europe. Backups are performed daily, with the ability to restore from the latest backups. To prevent cyberFew readers

• What security measures are available to protect my business from fraud and unauthorised activity?

  NBCgate pays special attention to the security of its clients' businesses and uses a complex multi-level protection mechanism. Main security measures: Access control — each user undergoes authentication before logging into the system; Two-factor authentication (2FA) — additional account protection via a one-time code; Behavioural analysis system — automatic detection of suspicious transactions and unusual activity; Time and IP access restrictions — the ability to set limits on user actFew readers

• What measures are being taken to protect the personal data of customers who use cryptocurrencies for payments?

  The NBCgate platform provides a high level of protection for personal data and financial transactions of customers, including users who make payments in cryptocurrency. Key security measures: Modern data encryption (AES-256) and secure information transfer channels using SSL/TLS 1.3 protocols are used; Data storage facilities are divided by region and protected at the infrastructure level by certified Tier IV data centres in Europe; The authentication and access control system prevents uFew readers

• How is data and payment security ensured in the NBCgate system?

  NBCgate uses a complex multi-level security system to ensure the safety of all data and transactions. Key security features: All data is transmitted via secure channels using SSL/TLS 1.3; Payment information is encrypted using the AES-256 standard; All cryptocurrency transactions are recorded on the Blockchain Avalanche network, which eliminates the possibility of data modification or substitution; Access to the system is protected by two-factor authentication (2FA) and a role-based acFew readers

• How can I be sure that my financial details and transactions will be secure?

  NBCgate uses advanced data protection technologies and a multi-level security system to ensure that your financial transactions remain completely confidential and secure. How we ensure security: All transactions are conducted via secure SSL/TLS 1.3 protocols; Payment information is encrypted using the AES-256 standard, preventing unauthorised access; Data and transactions are stored in a distributed infrastructure using Blockchain Avalanche technology, which guarantees the immutability oFew readers

Support

• What are your customer service hours?

  NBCgate support service is available daily from 08:00 to 20:00 (GMT+4). During this time, our managers respond promptly in online chat, process email requests, and assist with any questions. If you contact us outside of business hours, your message will not be lost — it will be queued, and we will respond as soon as the team is online. Support email: support@nbcgate.com Online chat: nbcgate.com (icon in the lower right corner of the webSome readers

• Do you have materials for use in offline retail outlets?

  Yes! NBCgate provides ready-made advertising and branding materials for point-of-sale displays so that your customers can easily recognise the option to pay for purchases using cryptocurrency or cards. The Advertising Materials section includes: "We accept crypto via NBCgate" stickers for shop windows and cash registers; posters and banners for interior use; digital templates for screens and tablets; branded QR codes for quick payment acceptaSome readers

• What support is available if problems or questions arise?

  Every customer enquiry is important to us. The NBCgate team is always ready to help you with any questions related to the use of the platform and its products. We provide several levels of support: Online chat on the website — prompt responses from a manager in real time. Email support: support@nbcgate.com — for technical and partnership issues. Help centre and documentation: https://nbcgate.com/faq — step-by-step instructions anFew readers

• How soon can I expect a response to my enquiry?

  We strive to respond as quickly as possible — the speed depends on the subject of your enquiry. If the question is of a general nature (about tariffs, products, registration): An NBCgate manager will respond to you in an online chat within 15–30 minutes. If the enquiry requires clarification from the technical department or partners: It may take up to 24 hours for us to prepare an accurate solution. You can contact us: via online chat on the website nbcgate.com orFew readers

• How can I report technical problems or errors?

  If you encounter a technical problem or notice an error in the NBCgate service, please let us know so that we can fix it quickly. There are two ways to do this: Via the feedback form: https://nbcgate.com/find-bug Please provide your email address, briefly describe the issue and, if necessary, attach a screenshot. By email: Send an email describing the issue to support@nbcgate.com Please include: the email address your busineFew readers

• What communication options are available for urgent requests?

  If you have an urgent question or need immediate assistance, there are several ways to contact our team: Online chat on the website is the fastest way to get an answer. Just click on the chat icon in the lower right corner on the NBCgate website, and a manager will contact you within a few minutes. Email: support@nbcgate.com We respond to customer enquiries 7 days a week. Product consultations: If you would like to discuss a specific isFew readers

• Is technical support provided for integration with your system?

  Yes, when connecting and integrating NBCgate, our technical specialists accompany customers at every stage. We provide: detailed documentation and ready-made SDKs; assistance in configuring API and CMS plugins; recommendations for testing transactions and security; real-time support during integration. Documentation for developers: https://integration.nbcgate.com/enFew readers

• What additional resources or materials are available to improve understanding of your system?

  We regularly update and expand our materials to help you gain a deeper understanding of NBCgate's capabilities and products. Here are the main sources of information: FAQ and Help section — answers to popular questions and step-by-step instructions for products: https://nbcgate.com/faq Documentation and API integrations — everything you need for connection and configuration: https://integration.nbcgate.com/en NBCgate blFew readers

• Do you provide training or advice on how to use your products effectively?

  Yes, we conduct personal consultations and training sessions to help customers use NBCgate products as effectively as possible. During the consultation, you will learn how to: accept card and cryptocurrency payments through a single API; manage your balance and settings in Business Wallet; use PayForm, mPOS, and Payroll for different business scenarios; analyse statistics and increase payment conversion. Training is conducted online and tailored to your company's needs, whether it's iFew readers

• How can I contact your support service if I have any questions?

  We are always available and ready to help with any questions about NBCgate products and services. You can choose the method that is most convenient for you: Online chat is the fastest way to contact a manager. Just click on the chat icon in the lower right corner of the website nbcgate.com. Email: Write to us at support@nbcgate.com — emails are processed daily from 08:00 to 20:00 (GMT+4). Feedback form: Leave a message on the pagFew readers

• Are there any manuals or instructions for using each of your products?

  Yes, detailed descriptions of all NBCgate products, their features and capabilities can be found on the page: https://nbcgate.com/ru/business Real-life examples of NBCgate solutions, customer case studies and practical integration tips are available on our blog: https://blog.nbcgate.com/ The articles will tell you how businesses use PayForm, mPOS, Business Wallet, Payroll, and other tools to accept card and cryptocurrency payments. If you want to find the best solution for your business, sFew readers

• Where can I find resources to solve the problem myself?

  We strive to make NBCgate products as intuitive and user-friendly as possible. Each tool comes with built-in tips and step-by-step instructions right inside your personal account. Additionally, you can use the following resources: Help Centre and FAQ: Answers to frequently asked questions and instructions for NBCgate products — https://nbcgate.com/faq Documentation for developers: API integration guides, code examples, and SDK — https://integration.nbcgate.cFew readers

• How often are updates made, and how will I be notified of changes?

  NBCgate products are updated regularly — we are constantly improving the platform, adding new features and increasing the stability of our services. What is being updated: Personal account and Business Wallet interface; Payment modules (PayForm, mPOS, API); Security system and anti-fraud tools; Analytics and reporting for businesses. How you will learn about the changes: Notifications will appear in your NBCgate personal account. Major releases and new features are published inFew readers

• Do you provide product training or support?

  Yes, the NBCgate team provides individual consultations, training, and product implementation tailored to your business needs. We help corporate clients understand how to effectively use NBCgate solutions — from accepting cards and cryptocurrencies to automating payments and analytics. During personalised sessions, we: analyse your company's goals and processes; select the right tools from the NBCgate ecosystem (PayForm, Wallet, Payroll, etc.); train your team to work with the system aFew readers

• What information will I need to provide to resolve the issue more quickly?

  To help us assist you quickly, please include the following information in your request: The email address used to register your NBCgate business account. Your company ID or transaction number (if your question is related to payments or withdrawals). A detailed description of the problem — what exactly happened, at what stage, and what actions you have already taken. Screenshots or a short video (if possible) — this will help our team see the situation through the user's eyes. You cFew readers

Show more articles