What is the policy for data recovery and actions in the event of failures or cyber attacks?

The security and safety of customer data is NBCgate's top priority.

We use a multi-level data protection and backup system to ensure stable platform operation even in the event of force majeure.

How it works:

All transactions on the Blockchain network are irreversible and protected by cryptographic mechanisms.
User data and reports are stored in encrypted form on secure servers in Europe.
Backups are performed daily, with the ability to restore from the latest backups.
To prevent cyber attacks, we use monitoring systems, DDoS protection, and Tier IV cloud provider partner solutions.

In the event of technical failures or suspicious activity, we conduct an internal audit and restore services without losing user data.

If you encounter a technical problem,

or submit a request using the form at https://nbcgate.com/find-bug.

Your data is securely protected, and the NBCgate team is always ready to respond quickly to any incidents.

Updated on: 11/11/2025

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