How can I upload documents to the system?

To upload copies of your founding and supporting documents for KYB (Know Your Business) verification, follow these steps:

Step-by-step instructions:

• Log in to your NBCgate business account.
• Go to Settings → Documents.
• Click the "Upload File" button and select the desired document from your device.
• Make sure that the file is in one of the supported formats: PDF, JPG, PNG; no larger than 10 MB; clearly legible (all signatures, stamps and data must be clearly visible).
• After uploading, the document will appear in the list — the verification status will change to "Under review".

Additional recommendations:

• If necessary, you can add several files for one type of document (for example, articles of association + appendix to the articles of association).
• If you have uploaded the wrong document, click "Delete" and repeat the upload.
• After successful verification, you will receive a notification in your business account and at the email address specified during registration.

Support:

If an error occurred while uploading the file or the system does not accept the document, please write to us:

support@nbcgate.com

Tip:

You can also upload documents directly from the NBCgate Business Wallet mobile app — just open the "Documents" section, take a photo of the required file and send it for verification.

Download the app for iOS | Download for Android

NBCgate makes the document submission process secure, convenient and fast.

We use international data security standards (AML/KYC) and secure encryption when uploading files.

Updated on: 13/11/2025