Question 1

How long does it take to verify documents in the second stage of the KYB procedure?

Accepted Answer

Document verification is an important stage of the KYB (Know Your Business) procedure, which is carried out to confirm the legal status of your company and verify the information provided.

Average verification time

In most cases, document verification takes 1 to 3 business days. However, if there are a large number of applications or the information needs to be clarified, the time may be extended to 5 working days.

How to speed up the process

To ensure that the procedure is completed as quickly as possible:

make sure that all documents are legible and uploaded in good quality;
use the latest versions of your articles of association and registration documents;
carefully fill out the KYB questionnaire without omissions or errors;
provide correct contact details for your team.

How to find out the result

After the verification is complete, you will receive a notification:

in your NBCgate personal account;
to the email address provided during registration.

If you have not received the result within 5 working days, please write to us at support@nbcgate.com or sign up for a consultation: https://calendly.com/nbcgatesales1/30min

NBCgate makes the KYB process simple, transparent and fast, so you can start accepting payments without delay.

Question 2

What data and information do I need to provide for  integration?

Accepted Answer

To start working with the NBCgate payment system, you need to complete a simple registration and standard KYB (Know Your Business) procedure.

Steps and required information:

1) Account registration:

All data is processed in accordance with international AML / GDPR security standards, ensuring complete protection of your information.

If necessary, our team will help you at every stage. Sign up for a free consultation: https://calendly.com/nbcgatesales1/30min

Question 3

Main screen

Accepted Answer

The main screen is the primary workspace for your NBCgate business account, where all key information about payments, products, and company activity is collected.

What you see on the main screen:

a list of your favourite products that you use most often (PayForm, PayLink, Wallet, etc.);
Quick Operations block — for instant transfers, accepting payments, exchanging or purchasing cryptocurrency;
Total account balance broken down by currency (fiat and crypto);
Statistics on transactions and receipts for the selected period;
Notifications about new operations, updates, and employee actions (if corporate access is enabled).

The interface is customisable to your preferences — you can rearrange the order of blocks and add or remove widgets that you use less frequently.

All these features are available in both the web version of NBCgate and in mobile applications: Download for Android | Download for iOS

Question 4

How does the process of integrating my business with NBCgate payment solutions work?

Accepted Answer

The integration process with NBCgate is as simple and flexible as possible — it is suitable for companies with their own IT team as well as those who prefer ready-made solutions.

1) Registration and account activation Register in the NBCgate system and complete the KYB (Know Your Business) procedure. After your account is confirmed, you will get access to your personal account and the developer's API panel.

2) Connect payment instruments Choose the right solutions — PayForm, PayLink, Crypto Acquiring, Business Wallet, or POS integration. Each product can be activated with a single click and configured with parameters such as currency, commission, invoice templates, and notifications.

3) Integration via API or SDK Detailed technical documentation and ready-made SDKs for popular programming languages (JavaScript, PHP, Python, Kotlin, etc.) are provided for integration. Full documentation is available here: https://integration.nbcgate.com/en

4) Testing and launch Before activation, you can test the system in Sandbox (test environment) — without real transactions and debits.

5) Support and consulting If you have additional questions, our technical team is always ready to help. Sign up for an individual consultation: https://calendly.com/nbcgatesales1/30min

NBCgate integration usually takes 1 to 3 days, depending on the complexity of the project and the solutions chosen.

Question 5

How will I know that I have successfully completed the KYB procedure?

Accepted Answer

Once the verification process is complete, you will receive notification of your KYB (Know Your Business) status in two ways:

1) In your NBCgate personal account — a verification completion mark will appear in the "Profile and Documents" section. 2) To the email address you provided during registration — you will receive an official letter confirming successful completion of KYB.

What happens after confirmation? After successfully completing KYB, your account will be activated and you will have access to all NBCgate payment products. You will be able to:

create payment links and forms;
accept crypto and fiat payments;
use Business Wallet for transfers and payments.

If you do not receive a notification within 1–2 business days, please contact our support team — we will promptly check the status of your application. Email: support@nbcgate.com Or sign up for a consultation: https://calendly.com/nbcgatesales1/30min

NBCgate makes the verification process fast, transparent, and convenient so that you can start accepting payments without delay.

Question 6

Who pays the transaction fee?

Accepted Answer

The NBCgate commission can be flexibly configured depending on your business process.

There are two options available:

The commission is paid by the business (merchant). In this case, the commission is included in the cost of the goods or services, and the customer sees the total amount without additional fees.
The commission is paid by the customer. You can pass the commission on to the buyer — it is automatically added at checkout and displayed in the PayForm, PayLink or Invoicing interface.

Commission distribution settings are available in your NBCgate business account and can be changed at any time.

Commissions depend on the business category:

Low-Risk — from 2.00% + 0.25 USD
High-Risk — from 7.00% + 1.50 USD
Crypto — 0.00%

For more information on rates and terms: https://nbcgate.com/pricing

If you would like to calculate individual commissions for your project, sign up for a consultation — and we will select the optimal conditions for your business.

Frequently Read Articles

Browse All Categories