Question 1

What should I do if I don't receive a confirmation email to my Email?

Accepted Answer

If you have not received a confirmation code, you should check whether you have specified your e-mail correctly when registering. Also, check the "Spam" folder in your mail manager, sometimes the e-mail gets there. If it didn't help, resend the code by clicking on a special link in our system. Or contact our customer care team.

Question 2

What payment methods are supported in your products?

Accepted Answer

Accepting payment in cryptocurrency is supported.

Question 3

What is the difference between a referral and a referrer?

Accepted Answer

You are a referrer when you invite someone through the referral program. The companies that were registered through your referral link are referrers.

Question 4

How can I contact Payform support if I have questions or concerns?

Accepted Answer

You can contact our support team via the built-in chat in your NBCgate account. Alternatively, you can email support@nbcgate.com or fill out the feedback form https://nbcgate.com/ru/feedback. We are here to help you with any questions you may have.

Question 5

How long does it take to withdraw funds?

Accepted Answer

The transfer of funds will depend on the regulations of the bank servicing your company.

Question 6

What should I do if my application form has been rejected?

Accepted Answer

You can find out the reasons for rejection by going to your personal NBCgate account. Once you have made the necessary adjustments, submit your questionnaire for rechecking.

Frequently Read Articles

Browse All Categories